The power of being able to easily search through all your phone conversations is mighty useful, in more ways than you can imagine. At Nakatomi we don’t imagine, we deliver.
Many businesses have adopted Skype as their means of dealing with customers over the phone. Skypod can record all such interactions, the people involved, the issues discussed, everything! These podcasts can be used for staff training, or ensure a consistent level of customer support is provided by your staff.
Every find yourself wondering if you’ve covered everything your client asked you to do. With Skypod, you don’t have to! Simply replay the the conversation and make sure you have completed what you promised. If the client complains, you can send him a copy too! Our advanced audio search allows to skip straight to the important bits of the conversation, leaving you more time to worry about meeting the requirements!
Do you ever get those phone calls that begin with “Hi! I know you’ve explained this to me before, but how exactly do you change your...”. It’s like you’re having the same conversation over and over and over again. Next time your Aunty rings telling you her TCP/IP settings are wrong, don’t have the conversation again, just give her the old one! If you’ve told her once, you’ve told her a thousands times, that saying finally has meaning!
Ever perform a telephone interview and have to defend your decision? Let the candidate speak for themselves with Skypod. If you can’t remember exactly what they said that was stupid or genius, replay the interview and let others see. Once again, our advanced audio search uses a series of webmounted autonomous agents to provide you with useful filters. Want to find the candidate who talked about Ruby, no problem! What about the guy who thought PHP was the best web language, you don’t even have to listen to his crap again, search and delete!
So you go for a nice holiday, and come back to 48 voice messages on your SkypeIn Voicemail. Thing is, you’re only concerned with people who are talking about the meeting tomorrow. Advanced Audio Filtering to the rescue, 48 becomes 3, and you get to show up looking prepared, albeit with a suntan!
Skypod allows you to remember every call you had with your friends and family. Every hilaroius phone call, every heartfelt word that is spoken, it’s all stored, transcribed, and tagged forever. Skypod provides you an audio album that you can listen back to again and again.
Since installing Skypod in our offices in Dublin, we’ve been amazed by the number of times it has helped us. Skypod helps with everything from media enquiries to confirming delivery dates, it even helped us confirm a pizza order! Hopefully our beta testers will discover even more uses, if you aren’t interested in the beta program please sign up here.